Once you arrive in the store, you will see 3 categories to businesses participating all over the county: Restaurant, Retail and Services. Pick a category to get started!
Even though the payment system is run by PayPal, you don’t need a PayPal account to complete your payment. Simply follow the checkout process until you see the option to use your debit or credit card. Once you complete your order, you will receive your vouchers by email
There will be a limited number of vouchers available at each Chamber for walk-in purchases. These are available for people without internet access. Cash or Check only.
Yes. In Round Three (Launching Nov 17th) Each customer is limited to purchasing 5 gift vouchers per business. The total order cannot exceed $500. For example, you can buy 5 vouchers to Castle’s, then 5 to Bringleton’s, plus 5 to Bobbin’ Cork, etc. Just don’t exceed $500 for the total order. Customers who attempt to exceed the $500 limit by means of using multiple email addresses may be withdrawn from participating and risk losing any orders created.
Yes. Each participating business will be limited to $6,000 in total sales. Once that limit is reached, sales will be closed for that business. There is the possibility that the limits will be raised if we see that sales are slowing over-all.
Once your order is paid, you will receive an email from the system (ShoplocalVGA) that notifies you the order is confirmed. This should occur almost immediately after completing your payment.
This email will also contain the serial numbers (unique codes) associated with each voucher, and attachments that contain the voucher images for you to print. Simply open each attachment and print them individually.
Each voucher expires 1 year from the original sale date. Vouchers sold in Round 3 will have a “Valid Through”: From and To date clearly printed on them. These vouchers will be valid beginning 12/1/20 and will expire 12/1/21. Round 3 vouchers will not be honored until 12/1/20.
No. Business Owners and immediate family members (husband, wife, mom, dad, children) are not allowed to buy vouchers to their own business. We find this activity suspect and anyone found to be committing these acts will be immediately withdrawn from the program.
There are some instances where your email provider’s spam filter will kick in and either block attachments or send the system’s emails (ShopLocalVGA) to your spam or junk folder. If you do not see your confirmed order notification in your Inbox, please check your spam or junk folder for the email.
If you have allowed a reasonable amount of time to pass and you have checked your spam or junk folder and you STILL do not have your vouchers, You can call or email any of the locations listed below.
Email the Clarksville Chamber or Call (434) 374-2436
Email the Chase City Chamber or Call (434) 372-0379
Email the South Hill Chamber or Call (434) 447-4547
Please provide the name, email & order number for the order you wish to retrieve.
For every $20 unit purchased, you will receive a $40 gift voucher with a unique code. You must print the voucher out and present it at the time of payment. If you do not have a way to print the vouchers, you can forward them to your local Chamber of Commerce, who will print them out for you. Each business is provided with a record of these unique codes, to verify the validity of the voucher.
Once you redeem a voucher, it is up to the business to utilize their own in-store credit process to handle any balances left after a purchase is made. This may be in the form of an in-store gift certificate or gift card or simply recording the new balance on your voucher for you to bring back later. The in-store credit method may still fall under the same expiration terms as stated on the voucher. Vouchers cannot be redeemed for cash or used for gratuity and change will not be given.
No. The value of the voucher is only guaranteed up to your payment amount. The matching value is subject to verification of matching funds being available at the time of purchase. We will try our best to cut off the sales of matched vouchers once the fund is depleted, however there may be some purchases that occur after that point. You will be notified by email within 24 hours if your purchase cannot be matched. At that time, you will be re-issued a voucher that reflects the amount you actually paid for it.
Yes. The Gift Vouchers expire one year from the date of purchase. The expiration date is printed on each voucher.
In order to participate, a businesses must agree to a set of terms and conditions. In these terms, if the business is unable to honor a gift voucher for ANY reason, this includes a closure – they are obligated to refund the full amount of the voucher back to the program or in the case of transfer of ownership, the vouchers must be transferred and honored by the new owner. If there is a permanent closure, the program will issue a refund to you in the amount that you paid for it.
No refunds will be given other than in the instance of the business closing.